Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them.

Better stick to EBay. Often they sent lesser items than what I paid for, or defective items, and when I complained with proofs, they undercompensated with a pitiful amount.

1. They sent lesser items that what I ordered, not once but 3 times. After showing proofs, they compensated me a lot less than what the replacements cost even at lowest market prices.

E.g. I ordered new 1x Breeze with controller and 3 batteries bundle; 2x Yuneec Breeze with controller and 2 batteries bundle. All I received are 1xBreeze with controller and 2x Breeze. Missing 3 batteries and 2 controllers in total!

Photos and Woot's own shipping labels clearly show their package shipping weight are for basic Breeze and too underweight for bundles. Woot insisted paying only $50 refund for these 5 missing items which would cost me 3 times that much paying the lowest prices on EBay.

This is not the first time it happened either. Twice before Woot shipped a lesser product than what I paid and undercompensated me, even after I provided clear proofs.

Reason of review: Not as described.

Monetary Loss: $550.

Preferred solution: Price reduction.

I liked: Some prices.

I didn't like: Inflexibility, Deliver lesser items than i ordered, Refused to compensate correctly.

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