Anonymous
map-marker Milwaukee, Wisconsin

Havent received 2nd part of my order

Ordered 2 pairs of shoes. Paid for 2 pairs of shoes. Received 1 pair of shoes. Now I can't reach anyone.
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User's recommendation: Don't do it.

Jacqueline M Mrx

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They sent the wrong and they refuse to fix the problem

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Woot - They sent the wrong and they refuse to fix the problem
Woot - They sent the wrong and they refuse to fix the problem - Image 2
Updated by user Feb 16, 2024

I was literally scammed out of my money. This is a complete and total rip off. I would really like my money back, and I would like the company to get in contact with me and make it right

Original review Feb 16, 2024
I ordered a dual head steam mop and what they sent me was an old ladies rocking chair and they refused to correct the mistake and now Im losing out on $136.07. It is not right and I would like my money back And there is no way to reach out to them because the number that they have listed for them rings to a busy signal when they ask would you like to speak to an operator push zero you push zero and you get a busy signal so theres no way on this God giving an earth to get a hold of them or to get my money back
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Loss:
$137
Cons:
  • I got scammed

Preferred solution: Full refund

User's recommendation: Never buy anything from WOOT. It is a scam.

James T Lka

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Return

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Woot - Return
I thought it was packaged coffee and I dont have the machine for these so I would like to return. Thank you.
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Pros:
  • Woot is a great company recommended manyrecommended many people great site greaprices people great site great prices

Preferred solution: Full refund

User's recommendation: You got great buys. All you gotta do is stay on top of it never had a problem even with returns.

Steve C Lqs

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Product issues order 8265****

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Woot - Product issues order 8265****
Original review Feb 26, 2024
Yes, I ordered an open box Mac Pro from 2018. The definition of open Box is a return from a customer or a defective box or even an item used for a couple photo shoot for advertising. When I received the laptop there had been 860 charge cycles!! This means that laptop was fully charged from zero to approximately 100 almost 900 times. !!The keyboard was worn out and scratches all over. So basically a Amazon subsidiary falsely advertised and ripped me off and has refused to exchange it.
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Pros:
  • Every once in a while good open box deals
Cons:
  • Very suspicious descriptions of open box items that can be very used

Preferred solution: Full refund

User's recommendation: There’s some good deals on this side but be careful and customer service is horrible

Luther H Gve

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I can not login to Woot

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I have tried to login to Woot many times and get rejected every time. Note says the password is wrong each time. I have changed passwords but it doesnt help. In some of the rejections there seems to be some trouble indicating the email address. Im an Amazon Prime member. I tried logging in using my Amazon login. Still no help. Please help. Email to bhedspeth@***.com or phone 1+(919) 609-****. Luther Hedspeth
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Pros:
  • Unknown
Cons:
  • Unknown

Preferred solution: Unknown now! If I can login I see lots of interested items.

User's recommendation: Unknown since I have not purchased anything!

Houcine K

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Scam and stolen money

Woot - Scam and stolen money
Woot - Scam and stolen money - Image 2
Woot-gb.shop this Web site is working in the name of woot company and they frozen my money on their platform, there are a lot of victims of this scam and woot company must act to stop this scam as soon as possible, People are loosing their money one after one and it's their name
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Loss:
$4800

Preferred solution: Full refund

User's recommendation: Do not trust this Web site

Dan T Afd

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I have a problem with the item I received today

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There is no one to contact at woot for correcting a problem wit a product I tried to get someone to return a call to me 931-261-****
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Loss:
$75
Pros:
  • Appears to have good prices and products no customer service
Cons:
  • No customer service

Preferred solution: Problem with product

User's recommendation: Have a direct contact

Resolved
Mike P Pch

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Resolved: Defective item

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Updated by user Mar 08, 2024

Company fixed the issue and I have been provided with apology. They finally got back to me issued refund

Original review Mar 01, 2024
Item worked for 2 days. I have a 90 day warranty. Repeated emailed them and no response. Tried calling and get a fast busy signal when transferring me to operator
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Loss:
$21
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: Don’t buy from woot

Houcine K

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| map-marker Oran, Oran

Answer question

Woot - Answer question
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Woot - Answer question - Image 3
I started doing my daily tasks on woot part-time platform and i grabbed a multishot order, i did the first and i had no enough money to do the second, i want to know if the system Will upgrade me automatically if i finish it before 24 hours and i'll have to complete another 35 tasks or i can withdraw the invested amount , and can i get my money back if i decide to close my account ?
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Preferred solution: Full refund

rx g Bht

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تم سرقة متجرى وحذفه

Woot - تم سرقة متجرى وحذفه
Woot - تم سرقة متجرى وحذفه - Image 2
تم فرق متجرى الخاص لاستحقاق ووردرات ومن ثم تم حذف الحساب او تغييره تغيير البيانات الشخصية ثم بعد ذلك تغييرها البريد الإلكتروني الخاص بي
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Loss:
$550

Preferred solution: Full refund

MaNeasha L

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Verified Buyer

Return label

Woot - Return label
Woot - Return label - Image 2
Puma Bluetooth speaker. The speaker is not loud at all! It is a waste of time. Not a good investment.
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Loss:
$30

Preferred solution: Full refund

Resolved
Poornima J Vkj

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Resolved: Wrong item

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Updated by user Feb 05, 2024

Company fixed the issue and I have been provided with product replacement. My item was replaced and resolved. Thank you.

Original review Feb 02, 2024
I was sent a wrong item, and when I tried to make contact, there was absolutely no communication with Woot. I'm still stock with the wrong item and don't know what to do.
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Preferred solution: Replacement

User's recommendation: Beware

Cynthia K Cje

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Order 8167**** was never received

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Woot - Order 8167**** was never received
Woot - Order 8167**** was never received - Image 2
Woot - Order 8167**** was never received - Image 3
purchased 2 items from Woot Order 8167**** Ups tracking 1Z1062V403******** Never arrived to Larry and Melba Haigler house at 48 Rocky Too Rd, Cherokee NC Lets resolve this order by sending the gifts to purchaser at 700 Mayo Rd, Cowpens SC. If bracelet is not in stock, a refund will be great. Thank you as this has been a Nightmare to track so far. Please notify me with your solution to solve this issue.
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Loss:
$95

Preferred solution: Deliver product or service ordered

Cephas Kjm

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| map-marker Lake Charles, Louisiana

My package from WOOT IS EMPTY!

I received an order from WOOT but the package was empty. Package received yesterday. Address is 6113 West Azalea Drive Lake Charles, LA 70605-**** Jacqueline Smith Phone- 337-526-**** Tracking # 1Z 449 618 ** **18 3334 This is the 2nd time this has happened!
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Myla Sma

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Verified Reviewer

They were supposed to send an email with a return shipping label but never got the email.

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Trying to return something I purchased and they have not sent a return label. No way to contact them other than woot website.
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Pros:
  • Prices
Cons:
  • No customer service

Preferred solution: Full refund

Mary M Fcj

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Checking on return

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Woot - Checking on return
Ordered an unlocked phone. Arrived wouldn't charge and stylus didn't work. Shipped it back in December and still haven't been credited for this purchase! In fact their phone goes right to a busy signal after the prompt to speak to an operator. Look, if you're gonna post a customer service line, atleast have someone there to answer the damn phone!
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Pros:
  • Some average and some good prices
Cons:
  • Takes forever for refunds

Preferred solution: Full refund

User's recommendation: Woot isn't Amazon meaning you'll wait for *** to freeze over if ever to hear from them!

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