Woot Reviews and Complaints
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0
Issues
resolved
38
Total
reviews
$5.4K
Claimed
losses
$233
Avg
loss
7.9K
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What was your experience with Woot?
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Customers don't like
- Poor customer service
- No exchange or refund policy
- Rude customer service
Customers like
- Some prices
- Deception of business practices
- When they sent what i ordered
I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them. Better stick to EBay. Often they sent lesser items than what I paid for, or defective items, and when I complained with proofs, they undercompensated with a...
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I liked
- Some prices
I didn't like
- Inflexibility
- Deliver lesser items than i ordered
- Refused to compensate correctly
Don't trust WOOT.COM
Late delivery. 2 weeks no delivery. I called them 5 times & e-mailed. They refund money after 15 days BUT It was a gift for my son. He was looking nailbox everyday. Where is my order??? Don't trust woot.com
I ordered two sets of 500ct Egyptian Cotton sheets from woot.com back in may. I logged into woot using my Amazon Prime login and I am so glad I did. When the sheets came, they were not only NOT egyptian cotton, they were not 500ct. They were literally like no sheets...
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Product
I placed a large t-shirt order before Christmas. Because the shipping estimate on the site said my order might not arrive before Christmas using regular shipping, I paid extra for 2-day shipping. I never received an order. When I followed up to ask what happened to my...
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Product
RE: Order 57111913, I purchased a monitor on 11/25 and returned as it was not the monitor I ordered. It had a different stand, and most importantly different model numbers. They sent me a similar, but significantly cheaper product than what I ordered. It was also...
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I bought a new phone and I paid for working phone, but they sent me a black list phone (IMEI# is block). Please beware this woot.com website. The phone that I bought is Samsung Galaxy Note 4. I can't believe that they are cheating their customers. I also call them...
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I didn't like
- Big lair
Short Review on July 17, 2016
We need to start a class action lawsuit against this company which is owned by Amazon. Imcancelling my Amazon prime and audioable accounts, can't believe Amazon would allow this company to trick consumers by let them sell defective products with a such a bad return policy.
I have just come away with my second shipping screw up with woot. Both times, this company has sent me items different from that described on the website or different than that was ordered. I've been with woot for years, And no sad to say, I'm no longer going to be a...
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Product
I liked
- Deception of business practices
I didn't like
- Receiving wrong item and poor customer service
They scam me into buying something that is NOT a good deal. They deter me from trying to contact them. Basically there is no way to get support or help that is of meaning after placing the order: it is a $900 broken TV that I tried to replace btw.... Woot! has...
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Product
I didn't like
- Receiving wrong item and poor customer service
- Bs apsolutely no help at all useless
- Rude customer service
Similar to Woot
Product descriptions can be deceptive. Prices must be researched comparitively as Woot is over priced often,especially for second hand items.You are on your own if products fail.There is no customer service.On one product failure,I lost as much money as I saved on...
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Cornwall, New York
I liked
- Variety
I agree... not proffesionel bad customer service. Late delivery...
Hi there, I am working on an investigation regarding Woot.com and would like the opportunity to speak with you about your experiences. Please call me at 800-901-5119, or send...