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New Reviewer

Incorrect item receive

1.3
Woot - Incorrect item receive
Woot - Incorrect item receive
Woot - Incorrect item receive
DI ordered a gaming pc and received a completely different pc. Attached is a picture of the exact pc I ordered, and also of what I received.

User's recommendation: Do NOT order from here.

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ID
#2269443 Review #2269443 is a subjective opinion of poster.
Service
Woot Shipping Service
Loss
$515
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Woot - False Advertising
Woot - False Advertising
Woot - False Advertising
Woot - False Advertising
Woot is an untrustworthy business that is in no way, shape or form associated with Amazon customer service. You assume since the two are seemingly connected, you would be provided adequate service but that is not the case. Woot falsely advertised an electric scooter...
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ID
#2610446 Review #2610446 is a subjective opinion of poster.
Cons
  • Product description
  • Bad customer service
  • False advertising
Loss
$180
Preferred solution
Deliver product or service ordered

My account It’s still on hold

1.0
My account has been blocked and I dont know you guys suspended my account pls I want to know why I can upload my documents too
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ID
#2605091 Review #2605091 is a subjective opinion of poster.
Location
Accra, Greater Accra Region
New Reviewer

No product

Have not received my product Need help with refund of providing the product to my house. I have written two other emails today Not a happy customer

User's recommendation: First time.

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ID
#2568726 Review #2568726 is a subjective opinion of poster.
Loss
$40
Preferred solution
Let the company propose a solution
New Reviewer

Have not received product

1.0
NHave not received product. Emailed for a refund or the product and my response was that I hadnt ask for a refund with the correct email account. That was an incorrect statement given to me by woot representive. I do everything with woot by this one and only email.

User's recommendation: Never had this issue before.

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ID
#2568705 Review #2568705 is a subjective opinion of poster.
Pros
  • Variety of products
Loss
$40
Preferred solution
Let the company propose a solution

Return blender

1.3
I want to return my blend tech blender. because I dint like the blender it doesnt make my smoothies the way I want to drink them so thats why I want to return it.!!!!
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ID
#2558723 Review #2558723 is a subjective opinion of poster.
Location
Tacoma, Washington
New Reviewer

Shipping charge for Amazon customer

No resolution. Avoid Woot. They are not customer supportive, they only want to overcharge and get your money.
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ID
#2547100 Review #2547100 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Denied order but payment made

1.0
My order says denied but I have a pending withdrawal from woot for the item I tried to order. I tried to reach customer service and was connected to a law firm that stated their number was used for fraud. I then tried to call the number I looked up on google and the mailbox is full and cannot receive any messages and no one answered. Thank god I used my debit card and can claim it as fraud if this issue isnt fixed and my money isnt returned.

User's recommendation: Customer service cannot be reached about my issue.

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ID
#2529020 Review #2529020 is a subjective opinion of poster.
Service
Woot Customer Care
Pros
  • First time user
Cons
  • Website would not complete order
  • Phone number mail box is full bs
  • Took my money
Loss
$342
Preferred solution
Deliver product or service ordered
New Reviewer

Poor Support

1.0
I have attempted to place an order for a day. System says server is down. I called Amazon and Woot. No one would help me place the order.
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ID
#2528482 Review #2528482 is a subjective opinion of poster.
Pros
  • Reduced from 199 to 62 for prime members
Cons
  • Website would not complete order
Preferred solution
Deliver product or service ordered

Return item

3.8
When I finally contacted the company, they Promptly and courteously refunded and accepted my return.W

User's recommendation: Recommended now....follow thru with customer service and they will honor their agreement.

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ID
#2525652 Review #2525652 is a subjective opinion of poster.
Location
Pearland, Texas
New Reviewer

Issue with order

1.0
Have had an issue with an order I have been trying to fix for months and now I am getting pissed off Corey mowrer

User's recommendation: Customer service sucks.

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ID
#2523807 Review #2523807 is a subjective opinion of poster.
New Reviewer

Order issues

1.8
Order has not shipped in over 2 weeks since placed. Item readvertised for sale and $40 less. No one answers at customer service, either phone or email.

User's recommendation: Order elsewhere.

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ID
#2521162 Review #2521162 is a subjective opinion of poster.
Loss
$190
Preferred solution
Deliver item and honor lower price

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Verified Reviewer New Reviewer

Poor customer service when trying to return items per their refund policy.

1.0
Update by user Apr 22, 2021

my issue was resolved within 24 hrs of contacting Customer Service via email since their websie want not working yesterday. I AM a very satisfied WOOT customer now!

Original review posted by user Apr 21, 2021
I placed an order for some shorts via the Amazon pay but want to return since they did not fit. Per their return policy, I am entitled to return with no shipping costs within 30 days. I am unable to return the order using their website for returns. Have emailed them but not received response. f

User's recommendation: Do NOT order from here. Not worth the hassle! save yourself some time and order through a reputable website.

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ID
#2514265 Review #2514265 is a subjective opinion of poster.
Preferred solution
Full refund

3.5
The Lenovo Think Centre order #6936**** is defective and I wish to return it overnight for a different pc which is on your site right now. I want this exchange for a working PC with Windows 10 PRO all ready active. I have tried to get tech support all you get when you...
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ID
#2512907 Review #2512907 is a subjective opinion of poster.
New Reviewer

I changed my address with woot and they still sending it to the wrong address

1.0
I placed the order with you I called and change my address well I should say email you guys emailed me back and said you had the address change but my package is still going to the wrong address I am very extremely angry I have spent money in my items are going elsewhere after someone confirm that my address has been changed
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ID
#2510739 Review #2510739 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Wrong delivery

I received someone else's package. To be kind, I drove it to their house. Dropped it off and saw MY package was sitting on their porch. I rang the doorbell, got no response, left a written message on their package about what I was about to do. They have their package, I have mine, but there was no support from Woot, I felt like a criminal taking my own stuff home. I now realize it wasnt WOOTS error, but the UPS driver
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1 comment
#2012019

this does not belong, ups error

Reply
0 0
ID
#2485127 Review #2485127 is a subjective opinion of poster.
Location
Kennesaw, Georgia

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