Woot Reviews and Complaints | woot.com @ Pissed Consumer

Most helpful review

New Reviewer

Jan 03, 2022 Angel C Ith

RoboVac 11S problem

I purchased one of your Eufy Robotic 11S a while back, and it was very nice but now it's making very loud noise when it turns on. I was wondering if I could do any sort of refund?

View full review

#3224509

Pros

Great prices if you get what you buy
When they sent what i ordered

Preferred solution

Full refund

New Reviewer

Jun 22, 2022 Caroline L Yzu

I am so upset I did not get any material on the use of this product. No cook book or instructions. Now there telling me to go on line and print it out. I will never buy from Woot . help

1.8

Will it do any good??? this company Woot is ridiculous they send me an Air Fryer with no instructions on how to use it. They are telling me to go on line and print it out I think they should provide it for me ??? I can't use it because I don't know how plus I didn't...

View full review

#3695984

Location

Denver, Colorado

Cons

Poor service incomplete order

Preferred solution

My material to use my airfryer. call the company and get all my material and send it to me and let me know I am not going on line. I paid for it and I want everything I paid for.

New Reviewer

Jun 21, 2022 Diana H Yee

Order returned without explanation

Original review updated by user Jun 21, 2022

Placed an order Woot charged my card, but item was returned in their shipping process without any reason before it was delivered

View full review

#3692809

Cons

Being defrauded

Loss

$120

Preferred solution

Full refund

New Reviewer

Jun 15, 2022 Rod L Ezn

No Delivery No Answers

1.0

No one answers my calls to your delivery company Ceva and no one answers calls at Woot. Im not getting my product yet I have to pay for it. This company and its delivery company seem like a giant scam

User's recommendation: Stay Away.

View full review

#3673828

Loss

$1500

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 15, 2022 Rod L Ezn

This has been the most frustrating online shopping experience ever

1.0

You cant reach Woot or Ceva impossible now you making me type one hundred letters just to send this you guys are ridiculous

User's recommendation: Stay awY.

View full review

#3673794

Location

Henderson, Nevada

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 15, 2022 Brenda R Jct

I ordered an item from Woot Because they claimed to be associated With Amazon. I never received the item, but they took my money from PayPal no less.

1.0

I purchased an item from Woot but never received it. They took my money, from PayPal but never sent the item. They claim they sent the item but nobody can track it. I had it sent to the post office they cannot track it. This company is not doing the right thing they claim to be associated with Amazon but I have never had a problem with Amazon products. I am pissed.

User's recommendation: Do not deal with this company.

View full review

#3673434

Loss

$22

Preferred solution

Full refund

New Reviewer

Jun 03, 2022 Amy W Etc

Delivered wrong product

2.8

I received the wrong order and it is impossible to get ahold of anyone for a refund or to ship out the correct product. Very frustrating.

User's recommendation: Pray you don’t have to return.

View full review

#3636210

Product

Birkenstock Sandals

Pros

Quick delivery

Cons

No customer service available
Poor customer service
Delivered wrong product

Loss

$85

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 03, 2022 Amy W Etc

Delivered wrong product

3.6

I was delivered the wrong size and color sandal. I attempted to call customer service multiple times and remained on hold for a long time each time. No one ever came on the line and the calls were disconnected each time. Very frustrating.

User's recommendation: Pray your order is correct so you don’t have to deal with returns.

View full review

#3636135

Location

Utica, New York

New Reviewer

May 23, 2022 Patricia D Ugi

CS phone number out of service

1.0

Trying to buy something and servers wont let me reset my password. Customer service number is out of service

View full review

#3602084

Location

Las Vegas, Nevada

Preferred solution

Apology

Companies Similar to Woot

New Reviewer

May 20, 2022 Gleb A

RCA 3.2 Cu Ft Compact Mini Refrigerator

1.0

I was trying to purchase the item RCA 3.2 Cu Ft Compact Mini Refrigerator at 12:45 am on May 19. I added the item to the cart but was not able to pay for it, as the prompt said the item was sold out. However, I could have added it to the cart again with the same result. Please fix the mistake and let me purchase the item for a specified price on my amazon store card. What was the problem? I wasted my time for nothing. The color of the item was purple. Thank you.,

View full review

#3592067

Preferred solution

Deliver product or service ordered

May 19, 2022 PissedConsumer3590018 of Henrico, VA

Return

3.9

I have had to contact your customer service multiple times to get a simple return lable. If you are an affiliate of Amazon, you need to step it up a notch. You also need to provide a phone number for those making the effort to try and address their issue via email.

User's recommendation: Make sure you are fully aware of the return policy, how exactly to accomplish it before you buy.

View full review

#3590018

Location

Henrico, Virginia

New Reviewer

May 16, 2022 Luis R Rlf

No reason

2.6

I want to return my item because I ordered X-large and I meant large size. So I want an even exchange if possible. Just want the same item but size large instead of X-large.

User's recommendation: Don’t know yet.

View full review

#3582239

Location

Queens, New York

Pros

Decent prices

Cons

Customer service horrible

Preferred solution

An even exchange

New Reviewer

May 14, 2022 Maryjane Tsl

Sent the wrong thing

Got sent the wrong thing. Emailed CS and was offered to either refund or try to be sent a replacement. They sent a replacement, and had me ship the old item back, and what I was sent was the same wrong thing. Emailed CS again. They gave me the same offer. I asked why I was sent the same wrong thing again so I would know the correct decision to make and I was ghosted.

User's recommendation: Don't order. You likely won't get what you want and trying to get your order fixed will waste a lot of time. If they mess up, only take refunds instead of other offers.

View full review

#3574325

Preferred solution

Deliver product or service ordered

New Reviewer

May 12, 2022 Zyann Asg of Toulouse, France

Account lock

Hello. I've registered on woot0.com, but my account has been blocked. Are you responsible for woot0.com?

View full review

#3568470

Location

Toulouse, Occitanie

New Reviewer

May 06, 2022 Priscilla V Had

Package received

We received a package with no name addressed. Tracking # 1Z044W2X039440****. WE received this shipment with UPS ground.

View full review

#3549514

Location

Rancho Mirage, California

Preferred solution

Name of who is receiving this shipment

May 04, 2022 PissedConsumer3543136 of Douglassville, PA

I have a question to resolve

They are supposed to be returning my money for a phone I sent back last week. I prefer my money put back on my card and not put into a amazon gift card. I will not use the card. Do not shop amazon very much. Thank u.roberta oxenford

View full review

#3543136

Location

Douglassville, Pennsylvania

Brands Related to Woot

See all related companies

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

Price Affordability	3/5
Delivery Service	3/5
Discounts and Special Offers	3/5
Diversity of Products or Services	3/5
Billing Practices	2/5

Woot Reviews

Woot Overview

Rating Details

Contact Woot Customer Service

Top Woot Reviews

"Delivered wrong product"

"I am so upset I did not get any material on the use of this product. No cook book or instructions. Now there telling me to go on line and print it out. I will never buy from Woot . help"

E-commerce Talks

Art for Your Home Not Museums

Woot Reviews

RoboVac 11S problem

I am so upset I did not get any material on the use of this product. No cook book or instructions. Now there telling me to go on line and print it out. I will never buy from Woot . help

Order returned without explanation

No Delivery No Answers

This has been the most frustrating online shopping experience ever

I ordered an item from Woot Because they claimed to be associated With Amazon. I never received the item, but they took my money from PayPal no less.

Delivered wrong product

Delivered wrong product

CS phone number out of service

Companies Similar to Woot

Amazon India

Amazon

Wayfair

Ebay

RCA 3.2 Cu Ft Compact Mini Refrigerator

Return

No reason

Sent the wrong thing

Account lock

Package received

I have a question to resolve

Brands Related to Woot

Amazon

Amazon UK

Amazon Canada

Amazon Prime Video

Why Trust Reviews on PissedConsumer?