
Woot
Woot Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woot has 2.0 star rating based on 365 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Woot to a friend or colleague.
- Rating Distribution
Pros: Good prices, Good price, Great prices if you get what you buy.
Cons: Poor customer service, No customer service, Bs apsolutely no help at all useless.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woot has 2.0 star rating based on 365 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Woot to a friend or colleague.
- Rating Distribution
Pros: Good prices, Good price, Great prices if you get what you buy.
Cons: Poor customer service, No customer service, Bs apsolutely no help at all useless.60% of users think that Woot should improve its Customer Service.
60% of users say that they might use Woot in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don’t order anything from woot!", "Don’t buy from Woot.", "Gone down. Been with them since 2010", "Go straight to Amazon", "Get a phone number so somebody can call you".
Most users ask Woot for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been on hold for 41 minutes and then hung up in. Ridiculously poor customer service.
Received an empty package. Order number: 8782****.
What can I say except that an empty Amazon Prime package had the photographed slip of paper that is on this complaint? Then, I called and was hung up on after a 39-minute wait.
It's really not a nice way to treat a very old and faithful customer. I expect to hear from someone soon.
- Prices
- Pitiful customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order anything from woot!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: No customer service
Company fixed the issue and I have been provided with full refund.
The customer service is exceptional. I received a full refund for my product and they made sure to fix the problem at hand.
Thank you WOOT!!! I will definitely shop here again!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Very complicated to reach anyone or returns
Company fixed the issue and I have been provided with apology.
Web site is very complicated. Cannot access to make returns or phone disconnects.
Dont think I will be ordering again. Had to Google to know how to get a phone or how to make return
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Power Bank did not come with order #8648****?
Company fixed the issue and I have been provided with apology. Ful refund on one order and other items were returned.
Vest did not come with power bank and will be returned. Great quality but what good is a heated vest if there's no battery.
Resolved: No answer no number for customer service. Amazon company no help
Company fixed the issue and I have been provided with apology. Contacted company multiple times. Finally got response
They are horrible they said I git a refund then said trouble refunding. Nobody answers phones just get busy signal.
Damaged and returned merchandise
Damaged and defective merchandise and return. Said received but not refund on purse Support services I am very frustrated.
Adam and other support telephone on hold almost two hrs. Called Amazon not charge company. This dog crate destroyed at their warehouse.
Workers are responsible. Box was not in shape
User's recommendation: Gone down. Been with them since 2010
NO Customer Service
Received the wrong item. Can't talk to anyone and my emails have not been answered. Woot ripped me off.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I have been trying to contact customer service through email and phone call and none is responding to y email and when I call the number provided it saps press 0 to contact the operator and when you p
Respond to my email and provide a telephone number so we can speak to someone. I have an item I need to return and I need to speak to someone for a return label.
I’m getting blown off when I try to find out how to return an item
I tried to return an item and I got a message to keep the item, but I never saw a credit. So I sent another email explaining the situation and I received a return email saying to return the item according to the instructions that were sent to me via email. I never got an email and never got a response to my third request.
User's recommendation: Don’t buy from Woot.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return of a warranty item
They are not responsive. 3 trys.
Unreliable
Unattentive
No service
Warranty no good if you cant reach them.
User's recommendation: Don’t buy from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad desktop
I have a desktop computer and the HDMI ports do not hold the cable in place. They just fall out.
I would like a response. Seeing as Black Friday is also coming up.
Preferred solution: I would take an exchange if the other product worked
Item I ordered two weeks ago has not arrived
Have not received package nor has package been returned for refund. I should have received it this week.
User's recommendation: Go straight to Amazon
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return of a warranty item
Item stopped working. Have purchased many in the past.
Makes great froth but never seems to last very long. I always purchase a new one through Amazon but feel its time I use the warranty for a replacement
Ok got cut off while being transferred
Customer service
I have multiple things to return. I am waiting for a return label and I have been unsuccessful getting that return label or calling your company or contacting your company which is making it very challenging for me.
User's recommendation: Get a phone number so somebody can call you
Customer service.
I was Hung up on me. And nobody returned my call so I wasnt really happy with the customer service.
So go please call me back. As soo soon as possible.
You dont appear to have any phone number to call and speak to customer service
About
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Woot has been on the market since 2004. The company was founded by electronics wholesaler Matt Rutledge. It is an American Internet retailer based in the Dallas suburb of Carrollton, Texas Woot's main website generally offers only one discounted product each day, often a piece of computer hardware or an electronic gadget. Other Woot sites offer daily deals for t-shirts, wine, children's items, household goods, and two other sites that offer various items. On June 30, 2010, Woot announced an agreement to be acquired by Amazon.com. Woot does not provide any product support after a customer purchase, and does not accept returns unless the item is defective.

Woot is ranked 547 out of 4096 in Appliances and Electronics category
USA, Other
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