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I don't know how this company is allowed to stay in business. I placed an order for 2 refurbished robotic floor vacuums. The site said they would ship in 2-3 days, I called a week later and they said it would be 2-3 business days. Well it had been 5. I emailed them...
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Anonymous
Anonymous

I'm having the same problem with them as we speak.STAY AWAY FROM WOOT! They are a bunch of crooks!

2.3
I didn't like
  • Poor customer service
  • Inflexibility
#703821
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Woot - Laptop Review from Henderson, Nevada

Wow the worst company I have ever had the pleasures of using. I ordered a 1200 laptop that went onto sale for 50% OFF WHICH I thought was awesome so I purchased it thinking it would ship in the same day or at least 2 to 3 days. But no its been 5 days and they just keep telling me that they are sorry. And it will get to me when it gets to me.... reall? Where is my laptop?I feel like they are a scam that needs to brought up to legal actions. Amazon better handle this because I paid through them
1.0
Details
Advertised vs Delivered
Delivery Service
Product or Service Quality
Website
#699834
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I order a pair of shoes for my husband in a 9 1/2 but 20 minutes later I wasn't allowed to change the size to a 10 because I was over my 15 minute 'change or cancel' allotted time limit. I emailed customer service and they said that for this time only, they would...
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1.6
Malad City, Idaho
I liked
  • Some prices
I didn't like
  • Bad service
  • Poor customer service
  • Rude customer service
#687125
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Recently (July 28, 2015), I ordered two Adirondack chairs from Woot. Total was about $130.00. Ad claimed they were made of cypress. Turns out they were sloppily stained soft pine. The hardware was very cheap. Screw heads disintegrated as they were turned. Chairs came...
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1.3
I didn't like
  • Poor customer service
#678886
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I have been a customer of woot almost since the beginning. Recently their customer service went to ***. I have ordered many shirts while living in Japan. This year I had multiple shirts not get delivered, but woot's site listed them as having been delivered. I...
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1.5
Saku, Nagano Prefecture
I didn't like
  • Rude customer service
#662865
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So I ordered the Ninja Blender (BL776) from WOOT.COM and it was supposed to come with 3 Nutri-Ninja cups. I thought it was a really good deal. I get the package, and it only came with one cup! So I contact their customer service requesting that they send me the two...
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#642436
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Woot - Poor Customer Service

I ordered a 50" TV that arrived DOA. The company response is poor, and now I have to pack up the TV, get shipping labels and hope for my refund. There was absolutely no effort to replace or substitute the item; just a dry "sorry." Now I'm out the money and have to do the work to try to get it back. Things go wrong and I don't blame Woot for the TV being damaged, but I do blame them for not caring. I only used them because of their alliance with Amazon so I hope Amazon is watching.
#640440
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Ordered what I thought was a great deal on 2 QSee refurbished security cameras. They delivered in an acceptable period of time however (1 of 2) cameras was defective (which tells me they were NOT TESTED before they left the warehouse). My compliant is the return....
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Anonymous
Anonymous

Hello, My name is Jessica and I am working on an investigation regarding woot.com. I would like to speak with you about your experiences. Please give me a call or send me an...

2.3
I didn't like
  • Poor customer service
#639475
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Terrible customer service! Total Ripoff! I ordered 4 monitors and 2 dual monitor stands from these jokers for our business that were never delivered. They don't give a ***. Woot forces the customer to contact Fedex to get the packages traced, force the customer to...
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Anonymous
Anonymous

Hi there, I am working on an investigation regarding Woot.com and would like the opportunity to speak with you about your experiences. Please call me at 800-901-5119, or send ...

Anonymous
Mike

I got the exact same response. It's total ***. I contacted my credit card company and they retracted the payment.

1.0
I didn't like
  • No exchange or refund policy
  • Poor customer service
  • Bad service
#636978
Reply to reviews
Their items are always defective. and they will not return instead will say....hey u know what, you can keep it for your grandmas as a surprise. Their items are always defective. and they will not return instead will say....hey u know what, you can keep it for your...
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1.0
I didn't like
  • Product description
  • Bad service
  • Poor customer service
#617934
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