Not resolved

I placed a large t-shirt order before Christmas. Because the shipping estimate on the site said my order might not arrive before Christmas using regular shipping, I paid extra for 2-day shipping.

I never received an order. When I followed up to ask what happened to my order, customer service said the order was cancelled and wouldn't be filled. Of course no one notified me they were out of stock and cancelling my order. It was only because I followed up on my order that I learned it wouldn't be filled.

Woot left me scrambling to get replacement presents before Christmas. I wll never buy from them again!

Product or Service Mentioned: Woot Shipping Service.

Reason of review: Order processing issue.

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